Terms of service
Terms of Service
Please read these Terms of Service carefully before accessing or using our website. By visiting our site, submitting inquiries, requesting samples, purchasing products or engaging in OEM & ODM cooperation with us, you agree to be bound by these terms. If you do not accept these terms, please do not use this website.
1. About Us
We are a manufacturer of Full Body Tracker and VR Motion Capture Sensor Kits.
Address: Room R2, Flat D, 16/F, Kin Ki Industrial Building,9 San On Street, Tuen Mun, Hong Kong
Email: SlimeVR@163.com
WhatsApp: 0086 19925132175
Our website and products are for adult users, VR enthusiasts, developers, distributors and business clients.
2. Use of Website
You agree to use this website only for lawful purposes. You shall not:
- Use the site for any illegal, fraudulent or harmful activities
- Attempt to hack, disrupt, overload or damage our website, server or network
- Copy, scrape, reproduce or redistribute our product images, technical documents, firmware files, design drawings without our written permission
- Post or send malicious code, spam, offensive or infringing content via our contact forms or messaging channels
We reserve the right to restrict or block your access to the website at any time if we believe you violate these terms.
3. Product Information & Open-Source Notice
Our hardware includes models compatible with the SlimeVR open-source protocol.
- SlimeVR is an open-source community project. We are not affiliated with, endorsed by, or officially sponsored by the SlimeVR team or VRChat.
- Compatibility means our hardware can work with the public SlimeVR protocol. We do not guarantee permanent compatibility with future SlimeVR firmware updates, VRChat platform updates or third-party software changes.
- All open-source software remains under its original open-source license. You are responsible for complying with the relevant open-source license terms when you flash, modify or redistribute open-source firmware.
- Product descriptions, specifications, images and videos on our website are for reference only. Minor technical adjustments, appearance changes and component upgrades may be made without prior notice. We will update product pages reasonably.
4. Quotes, Samples, Orders & OEM/ODM
- All quotations are valid for the period stated in the quotation document, otherwise valid for 30 days unless otherwise agreed.
- Sample orders are subject to stock and testing arrangement. Sample costs and shipping fees are borne by the buyer unless we have a special written agreement.
- For mass production and OEM/ODM projects: all details including specifications, drawings, firmware requirements, packaging, delivery schedule, acceptance standards shall be confirmed in a separate written sales contract. This Terms of Service serves as a general supplement and cannot replace a formal sales contract.
- We reserve the right to refuse any order or custom project at our discretion.
5. Intellectual Property Rights
- All original content on this website including texts, logos, photos, PCB designs, custom firmware, technical documentation belongs to [Your Company Name]. You may not use them for commercial purposes without our written authorization.
- Third-party trademarks such as SlimeVR, VRChat are the property of their respective owners. We use these names only to describe compatibility and interoperability, not to imply partnership or brand authorization.
6. Limitation of Liability
Our VR trackers and motion capture sensors are designed for consumer VR, content creation, streaming and development use. They are NOT certified for medical, safety-critical, industrial safety or life-support systems.
To the fullest extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, consequential, special or punitive damages, including loss of profit, loss of data, loss of business, motion capture recording failure, avatar tracking error, software incompatibility issues.
- We do not warrant that the website will run uninterrupted, error-free, virus-free at all times.
- We are not responsible for failures caused by third-party software, open-source firmware modifications, improper installation, user modification, misuse, physical damage or incompatible PC/VR hardware.
7. Shipping, Customs & Duties
For international shipments:
- Import duties, taxes, customs clearance fees and local regulatory compliance requirements in your country are the sole responsibility of the buyer.
- Delivery times are estimates. Delays caused by logistics, customs inspection, force majeure are beyond our control.
8. Warranty
Our standard product warranty is stated in our quotation or product manual. The warranty does NOT cover:
- Damage from dropping, water immersion, overvoltage, physical breakage
- Modification, reflashing, disassembly by users or third parties
- Normal wear and tear of consumable parts
- Problems caused by incompatible third-party software
Warranty claims need to be supported by purchase proof and video/photo evidence.
9. Force Majeure
We shall not be held responsible for any failure or delay of performance caused by events beyond our reasonable control, including natural disasters, epidemic, war, trade restrictions, supply chain shortage, government order, logistics suspension.
10. Third-Party Links
Our website may link to SlimeVR community, VRChat, GitHub and other external sites. We have no control over third-party websites and do not take responsibility for their content, privacy policy or service rules. Accessing external links is at your own risk.
11. Changes to Terms
We may revise these Terms of Service from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the website after updates means you accept the revised terms.
12. Governing Law & Dispute Resolution
These terms shall be governed by the laws of [Fill in your country/region]. Any dispute arising out of or related to these terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the courts of [Fill in your city/region].